Useful Contacts

Your customer relations team

Taylor Wimpey Central London
+44 (0)20 7355 8134
20 Air Street
London W1B 5AN
Email Us
View Website

Opening hours: office hours are 08.30–17.00 Monday to Thursday and 08.30–16.00 Friday.

Out of hours emergencies

Nationwide Property Assistance (NPA)
+44 (0)345 609 1581

Opening hours: 17:00–08:30 Monday to Thursday, 16.00 onwards Friday, Weekends and Bank Holidays

You will be required to provide NPA with your full postal address. If NPA regard the item as a non-emergency, they will refer this back to working hours reports through TWCL.

Concierge

 

Peterborough House,
1 Jubilee Walk, WC1X 0BF

+44 (0)799 911 8347

Mainstay (Managing Agent)

+44 (0)190 5357 777

 +44 (0) 1905 672 690 (out of hours emergency line)

+44 (0)799 911 3946

Estatemanager@postmark.london 

www.mainstaygroup.co.uk 

 

Documents

Electrical Performance Certificates

You can download the Energy Performance Certificate for your property by clicking on the following link:

Energy Performance Certificates

Electrical Installation Certificates

You can download the Electrical Installation Condition Report & Certificate for your property by clicking on the following link:

Electrical Installation Certificates

Floor Plans

You can download the floor plan to your property by clicking on the following link:

Floorplans

User Manuals

The User Manuals for your home can downloaded by clicking on the following link:

User Manuals